I hate Sainsbury's but.......
+10
Mark2011
Pr4wn
TipToes88
Doon the Water
Cari
LivinginItaly
activereactive
dyrewolfe
Derbyblue
Adam D
14 posters
Page 1 of 1
I hate Sainsbury's but.......
To start with, I hate my local Sainsburys with a passion (the Kirkintilloch one). Its run by unhelpful management who always seem to overcharge me on my bill. But thats another story.
I found this on the net - and it makes me forgive Sainsburys at head office level. I hope that we can all take a little bit of this away into our day to day lives....
Pictures are of a complaint letter followed by the response:
I found this on the net - and it makes me forgive Sainsburys at head office level. I hope that we can all take a little bit of this away into our day to day lives....
Pictures are of a complaint letter followed by the response:
- Spoiler:
Re: I hate Sainsbury's but.......
I love the way he signs it with his age. Chris King - you are a legend!
Re: I hate Sainsbury's but.......
I think I've got bad enough handwriting that I could send a letter like this, may have to target Tesco though.
Derbyblue- Posts : 4528
Join date : 2011-03-24
Re: I hate Sainsbury's but.......
In management training they teach you you're not allowed to be unkind to little kids. Still, a nice gesture.
dyrewolfe- Posts : 6974
Join date : 2011-03-13
Location : Restaurant at the end of the Universe
Re: I hate Sainsbury's but.......
Asda has got to be the worst super market in the whole wide world.
The have no clue about 2 different prices for the same items, they have no clue why it say special offer on the shelf and "no special price" at the check outs, they have no clue, why the quality of their bakery products is so awful, there is no aroma in or around the bakery.
and Asda is the only one, I have experienced over charging, BUT the winner is Morrison's, since giving up on Asda I have been a faithful Morrison's customer, even prior to that I have been on and off with Morrison's, never ever experienced 2 prices, every thing is so neatly shelved, you have bigger choices on every item, when once over charging happened with a special offer stuff, the top manager was so apologetic, he him self got involved in sorting the mess out.
The have no clue about 2 different prices for the same items, they have no clue why it say special offer on the shelf and "no special price" at the check outs, they have no clue, why the quality of their bakery products is so awful, there is no aroma in or around the bakery.
and Asda is the only one, I have experienced over charging, BUT the winner is Morrison's, since giving up on Asda I have been a faithful Morrison's customer, even prior to that I have been on and off with Morrison's, never ever experienced 2 prices, every thing is so neatly shelved, you have bigger choices on every item, when once over charging happened with a special offer stuff, the top manager was so apologetic, he him self got involved in sorting the mess out.
activereactive- Posts : 302
Join date : 2011-04-27
Re: I hate Sainsbury's but.......
Like most things I used to complain a lot about the supermarkets in Britain. However, after living for a period abroad I can tell you that the supermarkets are much more customer friendly in Britain than there Italian counterparts. Customer service here means the customer serving the shop and being grateful for having the priviledge of doing so.
LivinginItaly- Posts : 953
Join date : 2011-03-05
Age : 42
Location : Bologna, Italy
Re: I hate Sainsbury's but.......
LivinginItaly wrote:Like most things I used to complain a lot about the supermarkets in Britain. However, after living for a period abroad I can tell you that the supermarkets are much more customer friendly in Britain than there Italian counterparts. Customer service here means the customer serving the shop and being grateful for having the priviledge of doing so.
true
activereactive- Posts : 302
Join date : 2011-04-27
Re: I hate Sainsbury's but.......
activereactive wrote:Asda has got to be the worst super market in the whole wide world.
They're rubbish! I find their stores have too much of their own brands so there's not much range, and the two times I've tried their home delivery service they've messed up the order. They do it in a bizarre way as well, like they'll deliver 15 avocados when I didn't order any at all.
Cari- Posts : 18478
Join date : 2011-04-05
Location : De Cymru
Re: I hate Sainsbury's but.......
Cari wrote:activereactive wrote:Asda has got to be the worst super market in the whole wide world.
They're rubbish! I find their stores have too much of their own brands so there's not much range, and the two times I've tried their home delivery service they've messed up the order. They do it in a bizarre way as well, like they'll deliver 15 avocados when I didn't order any at all.
as long as you enjoy (the free) avocados, but there is nothing worse than Asda, I am shocked where they get that claim " voted the cheapest supermarket of Britain year after year" ??
who decides this title?? I dont, you dont.
activereactive- Posts : 302
Join date : 2011-04-27
Re: I hate Sainsbury's but.......
Re Asda
My wife is a bit fastidious and you know the Asda cheapest etc well they do a price comparison with an independant company and they will refund your money. It is dead easy to use, all you need to do is quote your receipt number.
She averages out about £1.50 a week. refund on around a £40 check out price. [£70 a year saved]
A bit sad I know but she does it for the principle not the money [she tells me].
My wife is a bit fastidious and you know the Asda cheapest etc well they do a price comparison with an independant company and they will refund your money. It is dead easy to use, all you need to do is quote your receipt number.
She averages out about £1.50 a week. refund on around a £40 check out price. [£70 a year saved]
A bit sad I know but she does it for the principle not the money [she tells me].
Doon the Water- Posts : 2482
Join date : 2011-04-14
Age : 76
Location : South West Scotland
Re: I hate Sainsbury's but.......
Doon the Water wrote:Re Asda
My wife is a bit fastidious and you know the Asda cheapest etc well they do a price comparison with an independant company and they will refund your money. It is dead easy to use, all you need to do is quote your receipt number.
She averages out about £1.50 a week. refund on around a £40 check out price. [£70 a year saved]
A bit sad I know but she does it for the principle not the money [she tells me].
saving may be, but Asda's quality is awful, you take their own bakery produce to milk produce, they are not good quality at all.
activereactive- Posts : 302
Join date : 2011-04-27
Re: I hate Sainsbury's but.......
The only Asda stuff we buy is thier cheap brown bread.
To feed the garden birds.
To feed the garden birds.
Doon the Water- Posts : 2482
Join date : 2011-04-14
Age : 76
Location : South West Scotland
Re: I hate Sainsbury's but.......
Has anyone noticed they've stopped doing that pat-on-the-bum thing they used to do in every Asda advert? Is it not allowed anymore?
Cari- Posts : 18478
Join date : 2011-04-05
Location : De Cymru
Re: I hate Sainsbury's but.......
Cari wrote:Has anyone noticed they've stopped doing that pat-on-the-bum thing they used to do in every Asda advert? Is it not allowed anymore?
u mean this??
http://www.google.co.uk/url?sa=t&source=web&cd=4&sqi=2&ved=0CDoQtwIwAw&url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DLqzD7jtaAws&ei=WbUQTpO1I8O38QPn26zHDg&usg=AFQjCNF2DK7yGqgPzd0zoQFqM2I4-IN-zw
Yes I have noticed, its no longer used by Asda.
activereactive- Posts : 302
Join date : 2011-04-27
Re: I hate Sainsbury's but.......
Really? Because I saw it in their advert today.activereactive wrote:Yes I have noticed, its no longer used by Asda.Cari wrote:Has anyone noticed they've stopped doing that pat-on-the-bum thing they used to do in every Asda advert? Is it not allowed anymore?
Derbyblue- Posts : 4528
Join date : 2011-03-24
Re: I hate Sainsbury's but.......
Had a good old shout at an Asda manager yesterday. Nappies labeled 9 pound something but cost me nearly 15. Drove straight back and unleashed hell
TipToes88- Posts : 560
Join date : 2011-03-14
Age : 35
Location : Your house...with a knife
Re: I hate Sainsbury's but.......
We don't have Tesco, Asda, Morrison's or Sainsbury's here. Lots of M&S and Waitrose for the snobs. Co-Op for everyone else.
Pr4wn- Moderator
- Posts : 5746
Join date : 2011-03-09
Location : Vancouver
Re: I hate Sainsbury's but.......
Got to give credit to Sainsbury's for doing that.
Mark2011- Posts : 75
Join date : 2011-06-05
Re: I hate Sainsbury's but.......
Co Op is severely under rated - yes its expensive (you pay for the convenience) but the actual food quality is very good (especially the fresh bread).
If you get over charged at Asda 9even by 1p) they give you a £2 gift card.
Bought my holiday books with the ones I amassed over the last year two weeks ago - £20 worth (although the wife was suitably embarassed that I gave over 10 x £2 gift cards!)
If you get over charged at Asda 9even by 1p) they give you a £2 gift card.
Bought my holiday books with the ones I amassed over the last year two weeks ago - £20 worth (although the wife was suitably embarassed that I gave over 10 x £2 gift cards!)
Re: I hate Sainsbury's but.......
Everything is expensive here. You can't get a loaf of bread for under £1.50.
Pr4wn- Moderator
- Posts : 5746
Join date : 2011-03-09
Location : Vancouver
Re: I hate Sainsbury's but.......
Lady Doon generally goes ballistic on Supermarket pricing.
Advice to all is to look at the small print on the pricing lables this tells you the price per unit.
The 'Special Offers' are sometimes very misleading.
EG~ Special offer on a big packet of widgets is more expensive than two unspecial smaller packets which weighs more.
Advice to all is to look at the small print on the pricing lables this tells you the price per unit.
The 'Special Offers' are sometimes very misleading.
EG~ Special offer on a big packet of widgets is more expensive than two unspecial smaller packets which weighs more.
Doon the Water- Posts : 2482
Join date : 2011-04-14
Age : 76
Location : South West Scotland
Re: I hate Sainsbury's but.......
Doon I always check price per 100g to make sure it's the best choice.
Also at Tesco if you buy 6 seperate cans of baked beans, it's cheaper than a 6 pack of baked beans.
Also at Tesco if you buy 6 seperate cans of baked beans, it's cheaper than a 6 pack of baked beans.
Derbyblue- Posts : 4528
Join date : 2011-03-24
Re: I hate Sainsbury's but.......
Derbyblue - you're correct, it's right at the end of the advert I saw today. It wasn't on the others I'd seen. Must be back by popular demand.
What's the obsession Iceland have with mums? Can't dads go to the supermarket or what?
What's the obsession Iceland have with mums? Can't dads go to the supermarket or what?
Cari- Posts : 18478
Join date : 2011-04-05
Location : De Cymru
Re: I hate Sainsbury's but.......
What's their obsession with "famous" mums, why would anyone go to Iceland just because Stacey Soloman does, or because Kerry Katona did? Maybe dads aren't allowed into Iceland?Cari wrote:What's the obsession Iceland have with mums? Can't dads go to the supermarket or what?
Derbyblue- Posts : 4528
Join date : 2011-03-24
Re: I hate Sainsbury's but.......
Derbyblue wrote:Doon I always check price per 100g to make sure it's the best choice.
Also at Tesco if you buy 6 seperate cans of baked beans, it's cheaper than a 6 pack of baked beans.
correct, that is the thing every one need to check, price per gram, per litre, per ml. etc, but the manufacturers are too crafty, look at the price of multi pack beer, they so cleverly keep on changing the sizes of bottles, from the original 340ml to 300ml to 275ml, and even 250ml, customers hardly notice the small change in contents.
activereactive- Posts : 302
Join date : 2011-04-27
Re: I hate Sainsbury's but.......
I was in ASDA in Irvine yesterday and the young man operating the self service checkouts did not have any hands.
He was brilliant at his job and faster than others I have come across.
Good for him and for ASDA.
PS
Am I the only one who finds the automated female voice who keeps telling me what to do at the self check outs really annoying?
He was brilliant at his job and faster than others I have come across.
Good for him and for ASDA.
PS
Am I the only one who finds the automated female voice who keeps telling me what to do at the self check outs really annoying?
Doon the Water- Posts : 2482
Join date : 2011-04-14
Age : 76
Location : South West Scotland
Re: I hate Sainsbury's but.......
Doon the Water wrote:I was in ASDA in Irvine yesterday and the young man operating the self service checkouts did not have any hands.
He was brilliant at his job and faster than others I have come across.
Good for him and for ASDA.
PS
Am I the only one who finds the automated female voice who keeps telling me what to do at the self check outs really annoying?
thats a really sad story.....you live in Irvine?
Re: I hate Sainsbury's but.......
NOOOOOOOOOOOOOOOOOOOOOO. I occasionally take Lady Doon to lunch at that great pup on the harbourside.
We live about 30 miles south of there
We live about 30 miles south of there
Doon the Water- Posts : 2482
Join date : 2011-04-14
Age : 76
Location : South West Scotland
Re: I hate Sainsbury's but.......
I despise the self-service "woman" who shouts at you if you take more than second to; "move your item into the baggage area".
Crimey- Admin
- Posts : 16490
Join date : 2011-02-14
Age : 30
Location : Galgate
Re: I hate Sainsbury's but.......
invincibleILeak (CL-6WF) wrote:I despise the self-service "woman" who shouts at you if you take more than second to; "move your item into the baggage area".
That is the only reason I do not use it.
activereactive- Posts : 302
Join date : 2011-04-27
Re: I hate Sainsbury's but.......
Those self-service checkouts are hypocritical. You're encouraged to use your own bag so you bring it along and then when you go to use it, the electronic woman's voice starts panicking saying she doesn't recognise it and you must remove it from the bagging area!
Why isn't the check out a man's voice too?
Why isn't the check out a man's voice too?
Cari- Posts : 18478
Join date : 2011-04-05
Location : De Cymru
Re: I hate Sainsbury's but.......
I want to be able to choose. I think they should introduce regional accents as well. That's be nice wouldn't it?
Cari- Posts : 18478
Join date : 2011-04-05
Location : De Cymru
Re: I hate Sainsbury's but.......
They can't do that because if I went on holiday to Geordieland or the East End of London I would not understand what they are talking aboot.
I have a very well spoken friend who has to speak mock glesgwigee to be able to book an automated cinema ticket
I have a very well spoken friend who has to speak mock glesgwigee to be able to book an automated cinema ticket
Doon the Water- Posts : 2482
Join date : 2011-04-14
Age : 76
Location : South West Scotland
Re: I hate Sainsbury's but.......
Doon - you could choose your regional accent. In Wales you can choose Welsh language or English so they could add a few buttons like Glasgae, Geordie etc. Same principal
Cari- Posts : 18478
Join date : 2011-04-05
Location : De Cymru
Re: I hate Sainsbury's but.......
Adam D wrote:To start with, I hate my local Sainsburys with a passion (the Kirkintilloch one). Its run by unhelpful management who always seem to overcharge me on my bill. But thats another story.
I found this on the net - and it makes me forgive Sainsburys at head office level. I hope that we can all take a little bit of this away into our day to day lives....
Pictures are of a complaint letter followed by the response:
- Spoiler:
TESCO- TAKE NOTE!
aja424- Posts : 748
Join date : 2011-03-18
Age : 45
Location : Nottingham
Re: I hate Sainsbury's but.......
Nice necro-post.
TopHat24/7- Posts : 17008
Join date : 2011-07-01
Age : 40
Location : London
Re: I hate Sainsbury's but.......
Leave it to Jo to decide If she hates Sainsbury's......
TRUSSMAN66- Posts : 40491
Join date : 2011-02-02
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