Primetime Support Thread - Chavez Jr vs Martinez

[Primetime]

To order tonight's event on Sky



Call 08712004444 or go to Primetime Website (click here) and follow the watch on TV links



You will need to have your viewing card number ready but your viewing card must be in the box and the box switched on when you order or you will miss your signal



If you have registered before and have a phoneline connected to your box you can order through the box office menu. If you have an insufficient credit message it means you have a failed payment on your account with us, do not call Sky about this call customer services direct on 08448429844



If you experience a blue screen this means you missed your signal, call customer services direct on 08448429844 to get it resent and instantly resolved. You can also try unplugging your box from the wall for 30 seconds to force a reboot.



If you need to email about TV primetime@rhf.je , customers service number is 08448429844 - this is direct to an agent and a national rate call



If you want to record with Sky+ read the rules here - http://www.primetimelive.co.uk/news/recording-primetime-events-with-sky/



The lines are busy so if you need help you will need to hold briefly



Web - Order at www.primetimelive.co.uk following the watch online links



Any support issues email support@primetimelive.co.uk



Virgin - Order through the on demand menus. Any customer services issues need to be directed to Virgin Media customer services on the usual numbers



I hope this helps and I will check in as often as possible to help further

[Primetime]

Here's tonight's schedule, we're FREE between 7pm and 2am

7pm STL: London’s Calling Live Boxing

11pm STL: Fight Night Live

Midnight 24/7: Chaverz Jr vs Martinez

Chavez Jr vs Martinez Greatest Hits

‘Face Off’ With Max Kellerman

2am PPV: Chavez Jr vs Martinez Live

[mobilemaster8]

Ordered via Virgin. Seems a decent night of action. The missus is fuming.

[Primetime]

Ordered via Virgin. Seems a decent night of action. The missus is fuming.

Enjoy it!

[Rodney]

Hi Primetime mate

I've just ordered the fight via telephone service however when the girl put the order through she said I can't record the event, which really isn't any good for me as I can't stay up for it live and the repeats are not on for suitable time for me, she really wasn't helpful at all, she advised I can't reverse this.

I've ordered most fights through Primetime and recorded them to watch at my leisure the next day, is anything you can do to help mate.

Cheers. Rodders

[Primetime]

Hi Primetime mate

I've just ordered the fight via telephone service however when the girl put the order through she said I can't record the event, which really isn't any good for me as I can't stay up for it live and the repeats are not on for suitable time for me, she really wasn't helpful at all, she advised I can't reverse this.

I've ordered most fights through Primetime and recorded them to watch at my leisure the next day, is anything you can do to help mate.

Cheers. Rodders

Hi, the rules for recording are linked to in the OP. You can only record events when you purchase through the box office menu. As you phoned and purchased a direct signal you cannot record and this signal cannot be reversed

[Rodney]

Hi Primetime mate

I've just ordered the fight via telephone service however when the girl put the order through she said I can't record the event, which really isn't any good for me as I can't stay up for it live and the repeats are not on for suitable time for me, she really wasn't helpful at all, she advised I can't reverse this.

I've ordered most fights through Primetime and recorded them to watch at my leisure the next day, is anything you can do to help mate.

Cheers. Rodders

Hi, the rules for recording are linked to in the OP. You can only record events when you purchase through the box office menu. As you phoned and purchased a direct signal you cannot record and this signal cannot be reversed

Ok mate

I wished she'd told me before I bought it, but not your fault. Seems crazy you can't record an event you've bought, will the repeats have the same coverage of the previous nights action ie all the fights billed and entrances

Thanks

[Primetime]

Hi Primetime mate

I've just ordered the fight via telephone service however when the girl put the order through she said I can't record the event, which really isn't any good for me as I can't stay up for it live and the repeats are not on for suitable time for me, she really wasn't helpful at all, she advised I can't reverse this.

I've ordered most fights through Primetime and recorded them to watch at my leisure the next day, is anything you can do to help mate.

Cheers. Rodders

Hi, the rules for recording are linked to in the OP. You can only record events when you purchase through the box office menu. As you phoned and purchased a direct signal you cannot record and this signal cannot be reversed

Ok mate

I wished she'd told me before I bought it, but not your fault. Seems crazy you can't record an event you've bought, will the repeats have the same coverage of the previous nights action ie all the fights billed and entrances

Thanks

Unfortunately it is sky's platform rules for recording so not something we can control.

The repeats are shown as live so yes the same coverage as the previous night

[Rodney]

Ok thanks look forward to the fight

Cheers

Rodders

[seanmichaels]

No recording no t-shirt. Pah.

[ONETWOFOREVER]

What a conn.

[WHU_Champo_League_in_7Yrs]

If it says I can order it on sky does it mean that i've already registered as im not sure if I've used it before

[mobilemaster8]

Ive ordered on Virgin but cant find the channel to watch the free fights??

[Primetime]

mobilemaster8 - virgin are only showing hte ppv from 2am, you can watch the free stuff at www.primetimelive.co.uk/freeview

[WHU_Champo_League_in_7Yrs]

How do I know if I've registered my sky box

[BoxingFan88]

Ring them up, it probably won't let you order it if you haven't already registered.

[Adam D]

Would people please stop ringing primetime and start using the link! If you ring up we dont get a dime!

[John Bloody Wayne]

The stream was good quality. Not TV good but better than any other stream I've ever used and I was on a bad computer. Nice work primetime.

[Sponsored content]